Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using Lead Lumer LLP's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Lead Lumer LLP provides comprehensive business support services including:

  • Brand identity design and strategy development
  • Digital marketing and online presence management
  • Website development and technology integration
  • Creative media production (video, graphic design, content)
  • Business mentoring and strategic guidance
  • Product packaging and promotional material design

3. Client Responsibilities

  • Provide accurate and complete information for project requirements
  • Respond promptly to requests for feedback and approvals
  • Make payments according to agreed schedules
  • Respect intellectual property rights and confidentiality
  • Use our services in compliance with applicable laws

4. Payment Terms

Project-Based Services: 50% advance payment required to commence work, balance due upon completion

Ongoing Services: Monthly payments due within 15 days of invoice date

Late Payments: 2% monthly interest on overdue amounts

Refunds: Available for services not yet delivered, subject to 15% administrative fee

5. Intellectual Property

Client Ownership: Upon full payment, clients own final deliverables created specifically for their project

Lead Lumer Ownership: We retain rights to methodologies, templates, and general knowledge

Portfolio Rights: We may showcase completed work in our portfolio unless confidentiality is agreed

Third-Party Materials: Licensed materials remain property of respective owners

6. Project Delivery and Revisions

Timelines: Project timelines are estimates and may vary based on client feedback and scope changes

Revisions: Up to 3 rounds of revisions included per project phase

Additional Work: Scope changes or extra revisions will be charged separately

Client Approval: Projects require client sign-off at designated milestones

7. Confidentiality

We maintain strict confidentiality regarding client information, business strategies, and proprietary data. Non-disclosure agreements are available upon request for sensitive projects.

8. Limitation of Liability

Lead Lumer LLP's liability is limited to the total amount paid for the specific service in question. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Third-party claims or actions
  • Results from client's use of deliverables

9. Termination

Client Termination: 30-day written notice required, payment due for completed work

Lead Lumer Termination: We may terminate for non-payment or breach of terms with 15-day notice

Effect of Termination: All work stops, final invoices due within 15 days

10. Dispute Resolution

Any disputes will be resolved through mediation, and if necessary, arbitration under Indian law. The jurisdiction for legal matters is Malappuram, Kerala, India.

11. Changes to Terms

These terms may be updated periodically. Clients will be notified of significant changes. Continued use of our services constitutes acceptance of updated terms.

12. Contact Information

For questions about these Terms of Service:

Lead Lumer LLP

Email: info@leadlumer.com

Phone: +91 8943100081

Address: Floor No. 2, 13/338/E, Khadeeja Tower, Calicut Road, Makkaraparamba, Malappuram - 676507, Kerala, India